A Review of Crestwood Behavioral Treatment Center

I received an email from a woman regarding her experience with Crestwood in San Jose. First, here is Crestwood's philosophy from their website:

"Each consumer on our campus... is given an individual rehabilitation plan, empowering and motivating consumers to be active participants in their recovery. Our personalized recovery plans help consumers develop skills to allow them to achieve a more independent, productive and satisfying lifestyle."

Here is the review: "Crestwood is horrible…it’s a warehouse basically. What concerned me initially was I was never asked for my ID when I would visit the youth who is now by law an adult. Never…I could have been anyone, and walked right in the door. In the person’s words that 'lived' there, 'I’m learning how to be a criminal.' Contraband was constantly being smuggled in – as this person would tell me, 'guess I’m getting high tonight.' I guess that’s nothing new if one is put in that sort of environment however, he was supposed to get well there. Moreover whenever I questioned anything I was either not taken seriously or blamed or told, 'This is the way it is.' It's almost threatening to voice any concern and I really think it's because they don't want to be held accountable, so they make it imposing to voice a concern or complaint. Is that not what and how historically all human rights' injustices have been handled?"